Almost every one of us truly believes that the relationship that a company shares with the customers is directly proportional to their success. This is absolutely true as well. For any company be it a service provider or a good provider, good customer relationships play a major role when it comes to revenue generation and growth. In fact, these are the two major objectives of every organization, revenue generation, and growth.
However, in order to scale up the success ladder without the hurdles companies have to be up to the mark with their customer relationship skills. They should incorporate ways to ensure that the customer is valued and cared. And, one of the best ways of doing so is by introducing a solid customer relationship management tool in the company. The tool not only helps to answer customer queries with ease, but also helps to make the customers feel more valued. And, when it comes to the market of CRMs, Microsoft Dynamics CRM is undoubtedly the reigning king of the market!
Dynamics CRM, especially after the introduction of the latest edition has almost everything that is required to maintain healthy bond with the customer. Starting from a world-class, easy to use platform to answer customer queries to the program that allows to understand the customer behavior, Dynamics CRM is great solution to manage all the customer relationships.
Microsoft is ruling the market since years now, and they are constantly enhancing their game to beat the competitors. The latest edition, Dynamics 365 is one of the most advanced CRM solutions available in the market today. From managing customer interactions to creating fabulous marketing campaigns, the CRM is bunch of useful offerings for the company.
Now, when it comes to ramping up the revenue ladder, every organization has to step up its game to stand out. They have to have good customer bonds, they need to have a positive brand image, and they should know the right ways to target the right audience, and to retain the customers as well. Here is how Dynamics CRM helps you to quickly move up the success ladder:
- Maintain an unbreakable bond with the customers
Microsoft Dynamics CRM has a high-end program that makes it very smooth for the customer support agents to handle all the customer queries. The ease of using the software reduces the response time. Plus, the highly intuitive interface keeps the agents happy as well. Also, the solution is available as a mobile application as well. This is just perfect for all those who work on the fields. They can still keep their dashboards updated, even if they are not present in the office.
- Craft compelling campaigns
Microsoft Dynamics CRM is not just for the customer support team. It is has a lot instore for the sales and marketing professionals as well. Marketing experts get the option to create attractive email and social media campaigns through Dynamics CRM. The software not only allows them to craft them as per their choice but also helps them to track the performance of the campaigns created. It makes it easier for the user to make lists, and spend out the campaigns to a large bunch of people.
- Fetch important customer insights
Dynamics CRM is capable of generating important analytical reports for the companies as well. Various reports help the company to understand the user behavior. Apart from the performance report of the campaigns, it also has the feature to fetch the complete details about the customer interests and behaviors. This helps the marketing professionals to understand the target audience better, and to devise more interesting ways to attract the right audience.
If a company wishes to be successful they certainly need to have a healthy relationship with their customers. And, this is only possible with the right approach, the right step, the right people and the right platform. Microsoft dynamics CRM consultants services is one such solution that not helps the users to maintain a fruitful bond with the customer, but it keeps a good record of the conversations as well. This helps to quickly access all the required details of a customer if he/she seeks assistance again. Overall, it has a plenty of features to make it easier for the company to manage a healthy relationship with the customer. Also, the other features which highly benefit the marketing and sales professionals make this solution more preferred. The company looks at it as a fantastic solution that has the capability to help a variety of teams.
Outsourcing seems to be the best and the cheapest solution for IT companies. These companies have to always look out for ways to save as much money as possible and hiring expensive personnel increases a lot of costs. They always try to look for ways by which they can get program writers for cheap. Offshore java development has become a very common practice among software service vendors. That way they don’t need to spend much on employees or development. Some countries have labor cheaper than the others. A lot of money is saved by companies in the US by outsourcing their work to people in Asian countries, who charge way lesser than the US employees. They have offshore companies that supply the labor and deliver the work to the big companies. While it is lucrative there can be problems as well. So in the following article we will discuss how to make your offshore java development productive.
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With enterprise applications becoming a standard norm across almost all industry areas, hackers are having a field day stealing data from business entities rather than individual consumers (who were their initial targets).
Highly customized techniques are being devised to attack confidential enterprise data through phishing, spearfishing, CEO Frauds, and BEC (Business Email Compromise) – to name a few.
Enterprises are falling short of effectively preventing and countering these security breaches because of lack of a comprehensive policy that covers all types of devices that have access to their data – PCs, smartphones, and tablets.
This article is written to illustrate what are the major causes of security concerns and how they should be addressed in the enterprise’s mobile security strategy.
The level of Security Awareness within the workforce is an indicator of the vulnerability of the enterprise.
Most enterprises do not give adequate importance to security awareness programs within the company, reducing them to a mere formality of attending a training session annually. This is the first indicator how the enterprise will fare on the security rating scale.
The results of regular training sessions are effective only when surprise employee testing sessions are conducted by intentionally subjecting their emails to planned phishing scams/other forms of security threats. The number of employees reporting suspicious account activities gives an idea of the security awareness level of the enterprise.
It is important to note that the employees who fail to recognize these dummy threats should not be pressurized to maintain healthy atmosphere that will encourage them to report any subsequent security threats.
ROI (Return-on-investment) depends on mobile security strategy
It is a surprising fact that majority of enterprises do not have any mobile workspace solution to handle the security needs across devices. The implementation of a consistent security strategy is a must to ensure that the enterprise data is protected even when the workforce logs in using personal devices and from unknown networks.
This requires a comprehensive workspace solution that provides tools such as virtual desktops, data loss prevention, asset management, centralized data store, etc. through a combination of MAM (Mobile Application Management) and MDM (Mobile Device Management). There are several MEAPs (Mobile Enterprise Application Platforms) that provide this solution and help implement policies like consistent enterprise file sync and share, single sign-on, VPN and other development and deployment features.
If a mobile security strategy is implemented correctly, the enterprise will see an overall increase in productivity and application quality leading to an increase in application downloads. Thus, mobile security strategy and ROI go hand-in-hand for enterprises.
4 security practices
- BYOD policy implementation
Work from home has become an accepted norm be it an employee staying in for the day or being out of town for some meeting. In such cases, there may be instances of employees using their personal devices to access enterprise data and applications.
Although enterprises have accepted the fact that they cannot force users to use company devices at all times (and allowed usage of personal devices for office work), most of them still undermine the security breaches that can take place because of this. Hence, every enterprise requires a BYOD (bring-your-own-device) policy that provides more protection than just having secure passwords. Applications like PIN Genie Vault provide decoy passwords, and snap pictures if someone tries to forcefully access the device.
- Cloud Storage
Cloud migration is predicted to be number one enterprise mobility trend in 2017. The data stored on cloud (as well as critical on-premises hosting solutions) should be closely monitored through role-based access. It should not be stored as-is, but encrypted before being saved to the database.
The cloud-based security implementation should be able to segregate data dispensation based on roles, in addition to allowing remote retrievals, redaction, and wiping of device data. It should also take regular automatic backups of system data, to ensure data availability in case of ransomware attacks.
- Two layered authentication
Although a multi-layer authentication is desirable, it is too complex to implement (with OTPs, USB tokens, smart cards, etc.). A two-layer authentication is enough (and essential) to validate that the user accessing the data is indeed an authorized employee, and not an impostor who has broken in to the employee’s device. This implementation asks for an indicator like OTP or secret question when the user tries to access sensitive data.
- Email Security
Even normal email providers use two-layer authentication, which is an industry level security mechanism. Hackers mostly aim to accomplish identity thefts through phishing attacks, while the more sinister of them would aim to infiltrate the internal system of the enterprise to steal confidential data. This makes it necessary to have measures in place to encrypt sensitive emails and educate the top management level employees about CEO Phishing.
As technology advances, the enterprise applications become more prone to security breaches and threats as the hackers leverage the same technology advances to develop ‘better’ phishing scams and ransomware attacks. So much so that Ransomware-as-a-Service has become lucrative business. Hackers now focus on business entities, as individual user data supply has become abundant in the underground market and very few people pay for buying it. Instead, they hold entire enterprises to ransom by stealing huge chunks of database files. Hence, change management to keep upgrading security at the same speed as technology upgrades is the need of the hour along with the basic mobile security strategy implementation.
So, hire Java developers to develop robust client driven applications, easy to use ecommerce or online shopping apps, various web application and enterprise security application with minimal scope for redundancies.
You would have read plenty of material comparing Java and .NET and also advising you on which one to choose. The fact is that both Java and .NET perform similar functions. There is no doubt that they are competitors, but, unlike how some bloggers project them as opponents with diverse interest, these are competitors with same interest.
In this blog, I will attempt to touch the common points between the two and leave the selection decision on you without maneuvering facts and making one look better than other.
Java is a programming language and just when you start relating to it as a language, you will encounter the Java Framework, the Java Platform, and a lot of Java everywhere. Although, all of these are linked with a thin line of difference, but, for a beginner with no prior knowledge, it might be confusing at first. In this blog, we are talking about the Java Platform that use Java as the core programming language.
.NET is a Microsoft-powered framework. The primary languages are C# and VB.NET. It has been in existence for close to two decades and has emerged as a tough competitor to Java which had a kind of a monopoly before .NET was launched. This is sometimes confused with ASP.NET which is an application framework whereas .NET is a programming framework.
The basic purpose of both Java and .NET is same. The commonalities can be broadly classified on the basis of the purpose and convenience. Let’s look at each of these in detail.
- The Purpose Is to Develop Applications :- Both Java and .NET are used for developing server-wide applications. These are often referred to as object-oriented languages that involves using classes which can later be used for incorporating similar functions in different applications. Again, to emphasize for Java Platform, the language for writing codes in Java and in .NET it is primarily C#. Java and .NET can be used to create applications for different platforms. There are reservations here like .NET being preferred to Windows applications but then nothing like a hard and fast rule.
You can easily get started with the development by either employing a Java or .NET developer or by collaborating with a .NET or Java Software development company.
- The Aim Is to Avoid Rework :- You guessed it right, this is about modularity. While this is something not to boast about because almost all the application building platforms are now modular, it does add to the convenience aspect that a developer gets by being able to reuse classes and use plugins from external sources. The comfort of a developer is a prime point in determining which language will be chosen. And, therefore, the companies focus on this aspect.
This also involves the availability of help resources. Many a times, Java developers advocate for Java being a better choice because it is easy to find a Java Software development company. But, this is not true. There are almost the same resources available for help irrespective of which platform you choose.
Java and .NET are indeed competitors but another point of looking at them is to consider them as allies that motivate each other to develop something more innovative which gives one edge over the other. If either of these is eliminated from the equation, it would be a one-sided battle (not literally) without any motivation for the other. Both have their set of pros and cons, lovers and haters, which encourage the platforms to go strong against each other. Let us know which one you choose.